Shipping policy
At Cool Pretty Makeup, we’re committed to delivering your orders quickly and efficiently. Please review our shipping policy before making a purchase.
Processing & Shipping Times
• Orders are processed within [3-4]business days (excluding weekends and holidays).
• Standard shipping takes [7-10]business days depending on your location.
• Expedited shipping options are available at checkout.
Shipping Rates & Delivery
• Shipping costs are calculated at checkout based on your location and selected shipping method.
• Once your order is shipped, you will receive a confirmation email with tracking details.
• We are not responsible for delays caused by the carrier, weather conditions, or customs processing.
Lost or Stolen Packages
• Cool Pretty Makeup is not responsible for lost, stolen, or misdelivered packages.
• If your package is marked as delivered but you haven’t received it, please contact the carrier to file a claim.
No Refunds, Returns, or Exchanges
• All sales are final. Due to the nature of our products, we do not offer refunds, returns, or exchanges.
• If you receive a damaged or incorrect item, please contact us within [3] days of delivery with photos of the issue at [your customer service email].
International Shipping (If applicable)
• International orders may be subject to customs fees, duties, or taxes, which are the responsibility of the buyer.
• Delivery times for international orders vary based on location and customs processing.
By placing an order with Cool Pretty Makeup, you agree to the terms of this shipping policy.
For any shipping inquiries, contact us at [your email or customer service contact].